How Agile Delivery Services Are Changing The Ecommerce Industry - DeliveryApp
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How Agile Delivery Services Are Changing The Ecommerce Industry

When seeking a reliable courier service, one of the most important factors you will be looking for is a service provider who can ensure their service is seamless and goods are delivered as part of a streamlined process. This will provide you with confidence in your delivery service provider and will allow you to trust this company with your important deliveries. One way to ensure you can rely on a courier service is to look for a provider who offers an agile delivery service. In this latest blog, we are going to look at what the term ‘agile’ means in this context and why this is important within the courier industry. 

 

What are agile delivery services?

Firstly it is important to understand the meaning of agile delivery services

When looking into the term agile, you will come across a lot of information regarding software engineering and project management. This is because the idea of agile processes was first developed in these sectors. Agile delivery is an approach that has allowed teams to build software gradually throughout the project stage, allowing for a streamlined and lean approaching to achieving the end result of a project. 

In terms of courier delivery, this approach is being adopted by companies within the industry to ensure a collaborative, consistent, and organised approach is taken across various teams for the delivery of goods via courier. Over the next few years, this approach is expected to improve the industry, helping to improve customer satisfaction and simplify the delivery process. 

 

Why are agile delivery services important? 

Thanks to a massive increase in the use of online retailers and the boom of the ecommerce industry, companies are required to adapt in order to keep up with the customer demand. Since consumers are becoming accustomed to fast, next-day, or even same-day delivery, the demand is becoming more and more intense, placing huge pressure on companies to remain competitive in an already crowded market. By using more agile delivery services, ecommerce companies can meet the needs of their customers with networks of self-employed courier drivers who offer the benefits of both flexibility and reliability. 

 

The benefits of agile delivery services

By choosing to work with an agile courier service, as a business you will be rewarded with a whole host of benefits. Which will help to improve your service and also the experience of your customers. 

Some of the benefits of agile delivery services for ecommerce delivery include: 

Better customer satisfaction

With greater visibility over the entire delivery process, from shipping through to reaching a customer’s door, agile delivery services provide the perfect solution for improving a customer’s experience. Where customers are now demanding greater courier services, with options in regards to when their goods will be delivered and greater control over the process, those couriers offering an agile service will allow customers to see and track their deliveries throughout their journey, giving them the knowledge that their goods are on the way and are set to be delivered on time. With this, customers will be far happier with the delivery service you are offering them.

Lower risk 

When getting your goods delivered to customers, a one really important factor in this process is consistency. Where an ecommerce company can not offer consistent and reliable delivery, customers will almost always seek services and goods elsewhere. By working with agile businesses, such as agile courier companies, you will be lowering the risk associated with the delivery process. Trusting a courier partner that is reliable, flexible, consistent, and streamlined in their processes will ensure that the problems that typically arise throughout the final stage of the supply chain can be approached appropriately before becoming a bigger issue. Thanks to their ability to predict outcomes and plan ahead, these agile companies are the perfect solution for ecommerce delivery. 

At DeliveryApp we offer courier services for a range of needs. So, if you’re looking for an agile courier service with a network of self-employed courier drivers who can help you deal your courier needs, join DeliveryApp day. With our simple to use app, you can book, schedule and track deliveries all with the click of a button. 

Written by Tom Glover

Tom

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