covid courier

The Impact of COVID-19 on the Courier Market

Despite the impact of Brexit on the international logistics market, within the UK the COVID-19 pandemic has had an incredible impact on the nation’s courier market. With an incredible market rise of £12bn, according to the recent Courier and Express Delivery Report from Mintel


A huge boost in the use of online retailers

As the pandemic took hold in 2020, the UK government decided to place us into lockdown. This resulted in a huge boost for online retailers as those who had never even bought goods online before, were turning to e-commerce sites for their favourite products. To avoid leaving home and entering the long queues outside supermarkets and essential store, online retailers offered the simplest solution for keeping stocked up with goods throughout the lockdown. As a result of this, courier services were pushed to their limits, helping the value of the courier market rise incredibly by 17% during the year 2020. 


Demand for Courier Drivers

As the number of domestic parcels grew and grew throughout the pandemic, courier companies had huge demand to grow their network of courier drivers in order to fulfil deliveries. This resulted in a wide number of individuals taking on courier driving to cover the loss they may have incurred due to being furloughed or losing their job. 


The important role courier services played during lockdown

Courier services stepped up to the plate to ensure vaccinations and essential services were provided. Whilst also helping smaller businesses continue to operate while their physical doors were closed. This time period demonstrated just how vital courier services are for the general day-to-day running of operations across the UK. 


Final words… 

Although the COVID-19 pandemic had devastating outcomes for the world’s population, courier services were able to offer their support in this time of need. As an outcome the market grew incredibly, with demand continuing to grow in the present day. 

As demand grows, DeliveryApp has made it simpler than ever to meet the demands of your customers, with simple on-demand delivery. Using our mobile and website app, it’s never been easier to book a same day courier service. Utilising the network of courier drivers we have up and down the country. 

Written by DeliveryApp


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