Exciting new and disruptive online tech company. With the DeliveryApp mobile app & desktop platform you can book and track your deliveries every step of the way and choose exact pickup and delivery times. Forward thinking / start up with ambition to completely disrupt the courier and delivery market. Be part of the establishing start-up team to start with DeliveryApp and help shape it to become one of the fastest growing companies in the UK.

DeliveryApp are looking for a talented Social Media Manager to join us in a pioneering technology environment.

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Company Description

DeliveryApp is an innovative, forward-thinking platform that connects business and consumer clients with a network of fully experienced and vetted couriers. Our platform has been designed to simplify and streamline the process for on-demand, scheduled and same-day deliveries. We are disrupting the logistics marketplace with our unique approach. Our plans are ambitious, and we want our sales team to match our plans!

Consequently, due to continued growth, we are now looking to appoint a Social Media Manager.

Role Specification: Social Media Manager 

About Us 

DeliveryApp is one of the fastest-growing technology start-ups in the UK aiming to revolutionise the multibillion-pound logistics industry with time and cost-saving technology.  

Our team is made up of passionate innovators who love to challenge sector conventions to find better solutions. We believe in a positive, collaborative work culture that takes all employees on a journey of self-development and success. 

Our Core Services 

DeliveryApp offers an extensive suite of features tailored to suit everyone’s needs, regardless of whether you need a one-off delivery or make regular bookings. Our features are purpose-built to solve even the most complex of logistical problems to offer a hassle-free courier service when you need it most. 

How it Works 

DeliveryApp was created to solve long standing problems that exist in the logistics industry. Combining technology with a strong focus on ethical driver treatment and a more transparent customer experience, DeliveryApp provides a solution which connects couriers and customers – providing all the delivery information at their fingertips. 


Our sustainable mission is to be the most ethical delivery business in the world. We want to see a greener future and play our part in reducing our impact on the planet. We plant a tree for every delivery made via Ecologi, and actively reward our drivers who use hybrid and electric vehicles.  

We are also officially Certified as a Carbon Neutral Business through our partnership with Carbon Neutral Britain. This is a huge achievement for us, and we’re incredibly excited to be raising the environmental bar in our industry.   

Our mission is to be the most ethical delivery technology (deltech) platform in the world through our sustainability initiatives and our fair treatment of people, and this partnership is another completed milestone on that deltech journey.  

We’re also working towards becoming a B Corps (Certified B Corporation) business, which are companies verified by B Lab to meet high standards of social and environmental performance, transparency and accountability. 

Job Purpose 

As our Social Media Manager, you will be responsible for building our brand fame and getting our name in lights through social media and PR activity. You will work closely with colleagues across the business as well as to promote DeliveryApp to prospective customers and other key influencers. 

Based within the rapidly growing Marketing Team in Manchester, you will produce and deliver a social media plan that reflects and drives the growth of our business. As our Social Media Manager you will plan and create innovative content that reflects internal and external news, current trends and engage our target audiences appropriately. This will include written, photographic and video content. 

To succeed in this role, you’ll be comfortable managing paid and organic campaigns across a variety of channels including Instagram, Facebook, Twitter, YouTube and TikTok. You will also keep up to date with new trends, tools and channels to ensure that DeliveryApp drives engagement and communicates in the most user-friendly and appropriate way. This role will be responsible for managing and monitoring and evaluating social media channels, with the ability to answer questions and handle comments in an appropriate manner. 

You will also have some PR experience building, growing and championing brands. 

Job Scope 

Reports to: Marketing Director 

Location/Travel: Our offices are in Bonded Warehouse, at the heart of Enterprise City in Manchester 

Key internal stakeholder relationships: CEO, Operations Director, Commercial Director, Technical Director, Driver Network Team, Operations Team and Commercial Team 

Key external relationships: External suppliers and agencies 

Budget/Financial responsibility: Yes, budget in accordance with activity 

Key Responsibilities 

  • Contribute to the development of the PR and social media strategy’s to support business growth, grow followers and increase engagement 
  • Copywriting for organic and paid social channels 
  • Foster good relationships with tech and logistics press 
  • Press release writing to promote our news to key audiences and publications 
  • Create and update the monthly social calendar with topical and industry leading content 
  • Manage day-to-day posting, editing and optimisation of paid and organic content on multiple social media platforms 
  • Identify reactive opportunities for posts based on news and industry updates 
  • Work with the wider team to develop new social initiatives to drive results e.g. partnerships and influencer content. 
  • Creation and editing of video-based content to drive awareness and reach 
  • Monitoring and developing social listening reports within social media spaces 
  • Be able to work effectively under pressure individually, whilst remaining a strong team player. 

You will be  

Obsessed by all things digital and social media – We are looking for someone that is passionate about all things relating to Digital and Social Media Marketing. You will constantly be searching for inspiration for engaging content for use across our range of channels and touch points. 

Excited about going on a journey of rapid growth – the business is growing extremely fast and we need people who can work at this pace. We want to build a team of switched-on digital talent and creative thinkers who want to come on this exciting journey. 

Have a clear track record of success – you will have experience of helping to grow a business through innovative organic and paid social media campaigns with demonstrable results. 

Requirements and Skills 

  • At least three year’s experience in a B2B or B2C social role 
  • Proven social media growth results in a B2B environment 
  • Strong organisational and planning skills with the ability to prioritise and work across multiple projects 
  • Proficient in the use of Photoshop, Illustrator and video editing software 
  • Ability to write engaging and influential copy that is audience appropriate 
  • Paid social media experience 
  • An understand and thirst for social media channels 
  • Excellent reporting and analytical understanding 
  • Strong video editing and design skills  
  • Excellent communication skills – both written and verbal