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Waiting Time

Vehicle Type Charge Rules
Car £15 P/H Applies after 30 mins
Small Van £16 P/H Applies after 30 mins
Short Wheel Base £16 P/H Applies after 30 mins
Long Wheel Base £16 P/H Applies after 30 mins
Extra Long Wheel Base £16 P/H Applies after 30 mins
Luton £20 P/H Applies after 30 mins
7.5 Tonne £25 P/H Applies after 30 mins
18/26 Tonne £30 P/H Applies after 30 mins
Artic £40 P/H Applies after 60 mins

Cancellation Charges

See our Cancellation Policy at Cancellation Policy – DeliveryApp

Additional Charges

Congestion Charged at Actual
Congestion and toll charges UK wide https://www.gov.uk/uk-toll-roads
London https://tfl.gov.uk/modes/driving/congestion-charge
Durham https://www.durham.gov.uk/article/3437/Durham-Road-User-Charge-Zone-congestion-charge
ULEZ Charged at Actual
Outside of London https://www.gov.uk/clean-air-zones
London https://tfl.gov.uk/modes/driving/check-your-vehicle/
Scotland https://www.lowemissionzones.scot/

Hand-balling Charges

Vehicle Type Charge
Car to Extra Long Wheel Base £16 per hour
Luton £20 per hour
7.5T £30 per hour
18T to Artic £40 per hour

Out of Hours Charges

Time Frame % Surcharge
Collection and Deliveries falling between the hours of 19:01 – 05:59 30%

Last updated : 21.09.23