Become a Self employed COURIER

DeliveryApp is completely free, easy to use and lets you work and earn money when it suits you.

Apply to become a driver
Become a courier

Why deliver for DeliveryApp?

What you will need to become a driver:

Once you have all of your documents together, simply download the app and start onboarding – it should take about 20 minutes to upload all of your information and documents.

As soon as you have uploaded all of your information our Driver Team will review and activate you! We aim to have you activated within 48 hours.

For more information please see our Driver Help Guide.

Driver Help Guide

Be 18+ and a UK resident

A smartphone

UK driving licence and DVLA check code
See how to get a DVLA check code

A roadworthy vehicle
Photographs required

Proof of address – utility bill or bank statement
Within the last 3 months

Proof of ‘Right to Work’ in the UK
Valid UK passport, UK birth certificate or immigration status share code are accepted

‘Hire and Reward’ insurance policy
See our FAQs at the bottom of this page for more information

‘Goods in Transit’ insurance policy
Mandatory for Small vans and above. See our FAQs at the bottom of this page for more information

What deliveries could I do with DeliveryApp?

With DeliveryApp you will be paid by the mile and receive additional money for things like waiting time and loading or unloading items from your vehicle.

Apply to become a driver

Collect one or more items from one address and deliver to one delivery address. You may be required to load and unload your vehicle.

You and your vehicle will be booked for half or a full day to make multiple deliveries. Loading and unloading of your vehicle will be required.
– Half day = 5 hours or 100 miles
– Full day = 10 hours or 200 miles
This also includes time for you to return to the collection location.

Collect one or more items from multiple addresses and deliver them to multiple addresses. You may be required to load and unload your vehicle.

Collect lots of parcels from one location and deliver them to multiple addresses across a postcode area. You will be required to load and unload your vehicle.

You and your associate may be required to help customers move heavy or bulky items, such as furniture or large appliances, or assist them with loading and unloading items onto your vehicle.

You and your associate will be required to load and unload, unpack or assemble items, or place them in a specific room for a customer. Items tend to be high-value items, or require special care, you will also require Public Liability Insurance to do white glove deliveries.

What vehicles do you accept?

If you manage more than one vehicle you can register them all as a fleet.
See our Fleet page for more information.

How do I start earning with DeliveryApp?

Once you have downloaded the app, uploaded your documents and been activated by our in-house Driver Team, it’s easy to start earning with DeliveryApp! All of these steps are done in the app…

Our driver FAQs

Our most frequently asked questions from the drivers who join the DeliveryApp community.

Can’t find the answer you were looking for? Contact our friendly driver team below or see our Driver Help Guide.

Email

driverteam@deliveryapp.com

Apply to become a driver

To become a driver with DeliveryApp, you must have the following:

Be 18+ and a UK resident

A smartphone

UK driving licence and DVLA check code
See how to get a DVLA check code.

A roadworthy vehicle
Photographs required.

Proof of address – utility bill or bank statement
Within the last 3 months.

Proof of ‘Right to Work’ in the UK
Valid UK passport, UK birth certificate or immigration status share code are accepted.

‘Hire and Reward’ insurance policy
See our FAQs below for more information.

‘Goods in Transit’ insurance policy
Optional for cars, mandatory for vans. See our FAQs below for more information.

There are two types of vehicle insurance you will require to be a driver for DeliveryApp:

1. ‘Hire and Reward’ insurance
You will be legally required to take this out as it is required when you are carrying items in return for payment.

2. ‘Goods in Transit’ Insurance
This level of insurance is available at a low monthly rate from most vehicle insurance providers.

  • All van drivers will require a minimum cover of £10,000.
  • Self-employed car drivers for us will need a minimum cover of £5,000.
  • DeliveryApp will cover the cost of any genuine claim up to £250.

‘Public Liability’ Insurance – Optional
Public Liability Insurance covers you against claims for accidental injury or property damage caused to third parties while you are delivering. Public Liability Insurance is optional, but it may be required for some deliveries. Having it could open up more job opportunities for you.

Disclosure and Barring Service (DBS) – Optional
The Disclosure and Barring Service (DBS) is a government agency in the UK that provides criminal record checks. DBS is optional, but it may be required for some deliveries. Having it could open up more job opportunities for you.

‘Goods in Transit’ insurance is cover for the items you are carrying. If they were to be stolen or damaged, ‘Goods in Transit’ insurance would cover this. You need a minimum cover of £5,000 for a car and £10,000 for any larger sized vehicle. You need this in addition to ‘Hire and Reward’ insurance, as this only covers the vehicle and not the items inside it.

We use STRIPE to pay all our drivers. During the onboarding process you will need to create an account in order for us to pay you.

STRIPE is free to set up and requires an existing bank account.

Find out how to set up a STRIPE account here

All DeliveryApp drivers choose how much work they want to undertake and, as such, are paid on a job-by-job basis. This means they work as freelancers rather than being employees of DeliveryApp, and, as such, will need to complete a tax return in respect of any earnings they receive from work they undertake for DeliveryApp. This can be done by registering with HMRC and can be completed online and is the responsibility of each individual driver and not DeliveryApp.

There is no requirement for a uniform when working as a driver through DeliveryApp. However, presenting a clean and professional appearance always gives a good impression.

Some jobs may require certain items of clothing such as:

  • High viz vest
  • Steel toe cap boots

These requirements will be noted in the job description in the app.

There is a bit more to being a delivery driver than simply being able to drive. The job can be a challenging one, and as such, a good range of soft skills, such as good communication, are a must. Communicating in a professional manner is essential, and this includes being able to communicate in a calm manner when faced with any issues.

Please make sure you have the latest version of the app installed. You can check this by viewing the app settings on your phone, or update your phone settings to background app refresh, to make sure your phone automatically downloads the latest version once it is available.

When logging in, please make sure you have input the correct email and password. If you cannot remember your password, reset it and a link to reset your password will be emailed to you. Check your junk email for this email if you do not immediately see it in your inbox.

If you have tried all of the above and are still having problems, then please send us an email to driverteam@deliveryapp.com with the following information:

  • Which phone you have and model e.g., iPhone X
  • If you have been able to log in or not
  • The app version (located at the bottom of the ‘Account’ section)