To create your driver account, you will first need to download our app.
Android users can download it from Google Play
iPhone users can download it from the App Store
When you open the app you will see I’m a driver, select ‘Register as a driver’ to get started with your registration.
Enter your details and confirm if you are a fleet manager, a limited business or VAT registered. Once you have entered your details, read and accept our Terms & Conditions, and click ‘Register for driver account’.
Please note: you do not need to be a fleet manager, a limited business or be VAT registered to become a driver, this information is to help us set up your account correctly.
After registering your details, you will need to complete five steps to create your driver account and begin delivering. Once you have complete all of the steps, a green tick will appear next to each one. Only then will your application be sent to our Driver Team for activation.
To find out more about the onboarding process, click here.
Enter your mobile number and click ‘Verify my mobile number’. You will receive a 4-digit verification code shortly. Enter the code and click ‘Submit’ to verify your mobile number.
In case, you don’t receive a verification code within 5 minutes, please click on the ‘Send another code’ button to receive a new one.
Enter your vehicle registration number and click ‘Get my vehicle details’. Your vehicle details will automatically be retrieved from the DVLA website.
Please choose the category of your vehicle from the given options.
If you own a Luton Van or a 7.5 tonne truck, you may be asked whether you have additional features such as a tail lift, a pump truck, or curtain sides. Providing this information could potentially increase the number of job opportunities available to you.
To upload your vehicle document, please provide a photo of your valid V5C (vehicle log book) or finance, lease document, or hire document (if vehicle is hired). If your vehicle is leased, kindly provide the lease end date.
When uploading photographs of your vehicle, be sure to include photos of the front, back, and both sides.
You will require a Stripe account in order to get paid for completing deliveries from DeliveryApp.
What is Stripe?
Stripe is a free payment services provider used to pay all drivers on DeliveryApp in seven working days. Stripe has been audited and certified as a PCI compliance level 1 service provider, meaning it is a safe way of keeping and transferring payments securely.
Once you have connected your Stripe Account, you should see that your Stripe account status changes from Red: Disconnected, to Green: Connected.
For help on how to create a Stripe account click here.
We need some documents to verify your information and activate you as a driver with DeliveryApp:
Photograph of front and back of driving licence
A DVLA Check Code
Photograph of a recent utility bill (dated within the last 3 months)
Photograph of your Right to Work in the UK:
Photograph of your Hire and Reward Insurance Certificate
Photograph of your Goods in Transit (GIT) Insurance Certificate
Public Liability Insurance (optional)
Disclosure and Barring Service (optional)
Find out more about the required insurance documents here.
Once all your documents are uploaded, and all previous steps have a green tick visible in the app, you will be able to submit your identity check. Once your identity is checked, your application will automatically be sent to our Driver Team for review.
You will receive an email from us either confirming activation or highlighting documents that may need resubmitting.
